Laptop Repair in Newton & Boston

Where can I get my laptop repaired near Boston?

You can bring it to Systems Analysis Services at 335 Auburn Street in Newton, a short drive from Boston, or call and ask about on-site service.

We’re a family-run computer repair shop that has been fixing computers in Newton since 1978. When you call, you talk to a real technician, not a call center or a ticket queue.

We help people all over Newton and Greater Boston, from students and retirees to small offices that depend on a handful of laptops every day.

What laptop problems do you fix?

We fix the everyday laptop problems that stop you from getting work done. Common ones include:

• Laptop won’t turn on, won’t charge, or shuts off unexpectedly
• Slow startup, freezing, or programs that take forever to open
• Blue screen errors and constant crashes
• Locked out of Windows or your user account
• Wi-Fi that drops or won’t connect
• Viruses, malware, and pop-ups that won’t go away
• Cracked or broken laptop screens
• Files you can’t reach on a failing drive

If your problem isn’t on this list, call anyway. We work on Windows laptops and desktops every day, and we’ll tell you honestly whether it’s worth fixing.

How does laptop repair work?

It starts with a phone call and ends with a working laptop and a clear explanation of what was done.

• Call us. Describe what’s happening. Some problems can be handled with same-day remote support without you leaving the house.
• We diagnose it. Bring the laptop to our Newton shop, or ask about on-site service at your home or office.
• We explain your options. You’ll hear what’s wrong and what it will take to fix, before any work begins.
• We fix it. Once you say go, we make the repair and get you back to work.

Every laptop is different, so we don’t quote prices over the phone without seeing the problem. Call for a quote once we’ve had a look.

What can I try before bringing my laptop in?

A few simple checks can rule out the easy causes before you call.

Plug in the charger and confirm the charging light comes on. Unplug any USB drives or accessories, then hold the power button for about 15 seconds and try again. If the screen stays dark, connect an external monitor to see whether the laptop is running but the display isn’t.

Our guide on what to do when your computer won’t turn on walks through these steps in more detail. If none of them work, stop there. Repeated restarts on a failing drive can make data harder to recover.

Do you repair laptops for businesses too?

Yes, we repair laptops for homes and businesses alike.

For a small office, one broken laptop can stall a whole day. We offer in-store or on-site service, and we can also look at the office network if the problem turns out to be bigger than one machine. See our business computer repair page for more.

Why choose a local repair shop over a chain?

A local, family-run shop gives you a real person who knows your problem from start to finish.

We’re not a national chain. We’ve been in Newton for more than 45 years, we’re an Authorized Service Center, and the technician you talk to is the one working on your laptop. You can read what neighbors say on our testimonials page.