Computer Repair for Boston, MA

Is there computer repair near Boston that isn’t a big-box store?

Yes. Systems Analysis Services is a family-run shop in Newton, just west of the Boston line, and we’ve been fixing computers since 1978.

You call, a technician answers, and that same person can tell you whether the problem is worth a trip. There’s no appointment window days out and no repair ticket mailed off to a depot.

Brighton and the Boston College area border Newton, and for most of the rest of the city the Mass Pike brings you almost to our door. See everything we fix on our computer repair page.

How do I get to the shop from Boston?

Take the Mass Pike (I-90) west to Exit 125, the Route 16 exit, and you’re a few turns from the shop.

• Follow the ramp around to the traffic light at the top and turn right onto Route 16 West.
• Continue to the third light after a church and turn right onto Auburn Street.
• At the second light on Auburn Street, turn right over the Mass Pike bridge, then immediately left. You’re still on Auburn Street.
• The Village Bank is on your right, and our office at 335 Auburn Street is beside it.

From Brighton or the Boston College area, Commonwealth Avenue west through Newton is another way to reach Auburndale.

What do Boston homes and offices usually need?

Boston customers tend to fall into two groups: residents with a laptop or Mac that needs fixing, and offices that need a dependable IT partner.

For residents, the common calls are Mac repair for slow or stuck MacBooks, cracked screens, and virus and scam pop-up removal. If you live in the city, you can drop a laptop at the shop or start with remote help instead.

For offices, it’s usually business computer repair plus the bigger picture: backups, security and Massachusetts data protection rules such as 201 CMR 17.00. We have supported Boston law firms and accounting practices for decades.

Can you help a Boston office without anyone driving out to Newton?

Usually, yes. Same-day remote support handles many software problems, from email and Microsoft 365 trouble to a sluggish PC.

When hands-on work is needed, such as a dead desktop, a printer or a network closet, we schedule an on-site visit to your office. For ongoing coverage, our IT support services combine remote help with scheduled visits.

And if one laptop just needs a repair, a staff member can drop it at the shop and pick it up when it’s done.