Newton & Boston, MA — Since 1978

Computer Repair,
Done Right.

Real technicians. No call center. No ticket queue. Serving homes and businesses across Greater Boston for over 45 years.

Call 617-965-4615
45+
Years in Business
Same-Day
Remote Support Available
Family-Run
Not a National Chain

Quick answer: Systems Analysis Services is a family-run computer repair shop at 335 Auburn Street in Newton, MA, serving homes and businesses across Greater Boston since 1978. Real technicians fix computers that won’t turn on, slow PCs, viruses, cracked screens, Wi-Fi problems and lost files, in-store, on-site or with same-day remote support. Call 617-965-4615, Monday to Friday 9am to 5pm.

When your computer breaks, you don’t want a mailed-in repair ticket or a big-box appointment three days out. Homeowners, families, and small businesses across Newton and Boston call us instead — and get a real technician on the line.

What We Fix

1
No power, no boot, stuck on a black screen.
2
Freezing, lagging, taking forever to start up.
3
Can’t log in / locked out
Forgotten password, Windows won’t accept your login.
4
Blue screen of death
Crashes, error screens, unexpected restarts.
5
Can’t connect, “no internet access,” dropped connections.
6
Pop-ups, hijacked browsers, ransomware cleanup.
7
Laptop and desktop screen replacement.
8
Recovering files from a computer that won’t start.
9
Routers, wifi coverage, printers, shared drives.

Don’t see your issue listed? Call 617-965-4615 — if it plugs in or connects to the internet, we’ve probably already fixed one just like it.

Local since 1978. Direct access to your technician.
No call center. No ticket queue.

Homes and businesses across Newton and Boston get the same fast, honest service — an Authorized Service Center that treats every customer like family, not a ticket number.

Frequently Asked Questions

My computer won’t turn on. What should I do?
First, check that it’s actually getting power — a bad cable or battery is a common culprit. If it’s plugged in and still won’t start, it could be a hardware failure. Call us at 617-965-4615 and we’ll walk you through a quick diagnosis, in-store or on-site.
Why is my computer running so slow?
Usually it’s a mix of too many startup programs, a failing hard drive, malware, or a computer that’s simply aged out. We can diagnose which one it is and tell you honestly whether a cleanup or a hardware upgrade makes more sense.
I can’t log into my computer — can you help?
Yes. Whether you’ve forgotten a Windows password or your account is locked, we can get you back into your own machine without losing your files.
My wifi or network isn’t working — is that something you handle?
Absolutely — from a single home router to a full office network, network troubleshooting is one of our most common calls.
Do you work with both homes and businesses?
Yes. We’ve supported homeowners, families, and students alongside law firms, accounting practices, and small businesses across the Boston area for over 45 years. See our business IT support services for ongoing business support.

Ready When You Are.

335 Auburn Street, Newton, MA 02466
Mon–Fri 9am–5pm · Call after hours for emergencies

Read what our customers say →

Areas we serve: Newton, MA · Boston, MA · Cambridge, MA · Brookline, MA · Waltham, MA · Watertown, MA · Wellesley, MA · Needham, MA · All service areas →

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